We are delighted to announce that Leisuresec has once again retained its SIA Approved Contractor Status and ISO9001 accreditation following a thorough and comprehensive audit by the Chamber Certification Assessment Services (CCAS) last month.
The ACS is a voluntary scheme operated by the UK Security Industry Authority (SIA) to measure the standards and performance of companies operating in the private security sector.
Benefits of Using an Approved Contractor
Choosing an ACS accredited supplier for the provision of your contract security services will help you to meet your security obligations to your staff, shareholders and other stakeholders.
Approved contractors are demonstrably committed to customer service and the compulsory licensing of their staff. This means their customers can rest assured that every private security operative deployed on their premises will be working within the law.
The benefits of using an Approved Contractor are wide-ranging and briefly summarised below.
Continuity of Service
Suppliers of security services who are not Approved Contractors are only able to deploy staff that physically hold a valid SIA licence; to do otherwise is a criminal offence. Approved Contractors could be given special dispensation to deploy staff who have completed their training and are waiting for their SIA licence application to be processed. Approved Contractors will therefore be able to offer greater flexibility and operational effectiveness when supplying security services.
Best Practice and Continuity of Quality
You can be confident that the employment practices of the supplier have been extensively assessed in respect of quality and best practice. Should the Approved Contractor sub-contract, you can be assured that they will only do so to other SIA Approved Contractors, thereby maintaining the integrity of your security supply.
Clear Customer Focus and Increased Flexibility
You can expect effective customer-focused procedures in place to overcome any issues that arise in service delivery. The ACS Standard encourages service customisation, rather than 'off-the-shelf' packages. This will help ensure that the services delivered more closely reflect your precise requirements.
Leadership and Innovation
The ACS is a progressive quality initiative. It's also a voluntary scheme. You can expect accredited providers to be highly responsive to change and swift to adopt new methods and best practices.
The Extended Police Family
The status of the ACS is recognised by the police and offers the potential for enhanced working relationships. The aim is to provide practical benefits through 'joined-up' police, business and community initiatives.
For more information on the Approved Contractor Scheme visit the SIA website
Focal Point
One of the tools Leisuresec use to measure and improve our services is the Focal Point management app.
Focal Point is a simple to use mobile phone app which enables our operatives to quickly and easily record activities throughout their shifts, providing KPI information as well as recording incidents. We modify details on the app for each contract so our operative only has to spend minimal time entering information and isn’t distracted from their overall responsibilities.
When they begin a shift, the operative logs in to Focal Point which confirms (against the SIA database) the validity of their SIA licence, and through the GPS system logs their location throughout their shift. This can be particularly useful during patrols, and for our lone workers there is a panic button on the app which notifies the control room of the operative and their location.
Focal Point also has client access so we know our customers have access to all the information relevant to their contract.
If you’re looking for security services: Get in touch now for a free, no obligation quote.
